Terms of Service

These Terms of Service ("Terms") are a legally binding agreement between Meta Protocol Inc. ("Meta Protocol," "Anuma AI," "Company," "we," "us," or "our") and you ("you" or "User") governing your access to and use of https://www.anuma.ai (the "Site") and our APIs, software, developer tools, dashboards, documentation, and related services (collectively, the "Service"). By clicking "I Accept" or creating an Account, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. The Privacy Policy describes Anuma AI's data practices, and Provider data practices are governed by applicable Provider Terms and privacy policies. If you do not agree, do not use the Service.

Privacy Policy Alignment. The Privacy Policy is incorporated by reference and, together with these Terms, governs Anuma AI's data practices. To the extent of any conflict concerning data practices, the Privacy Policy governs; otherwise, these Terms govern the parties' contractual relationship.

Arbitration Notice; Class Action Waiver. THESE TERMS PROVIDE THAT, EXCEPT FOR CERTAIN TYPES OF DISPUTES, DISPUTES BETWEEN YOU AND ANUMA AI WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION IN SAN FRANCISCO, CALIFORNIA, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.

"Account" means your account with Anuma AI.

"API" means any application programming interface provided by Anuma AI.

"Application" or "App" means any software application, website, or product that accesses or uses the Service, whether operated by Anuma AI (including consumer-facing applications) or by a User (including developer, enterprise, or API-based applications).

"Consumer App" means an Application operated by Anuma AI that provides end-user access to the Service without exposing developer tools or APIs.

"Developer App" means an Application operated by a User that accesses the Service via APIs, SDKs, or developer tools.

"Digital Twin" means an AI-generated simulation or representation based on information a user has made eligible under the user's settings. A Digital Twin is not the represented user and does not speak or act on that person's behalf.

"Fees" means all amounts payable for access to or use of the Service, including usage-based charges, subscription fees, minimum commitments, network or infrastructure fees charged by third parties where applicable, and any applicable taxes, duties, or transaction fees.

"Input" means any prompts, text, code, data, files, images, or other content you submit to the Service.

"Messaging Channels" means third-party messaging or telecommunications platforms through which the Service may be accessed, including but not limited to SMS, MMS, iMessage, Telegram, or similar messaging services.

"Model(s)" means third-party AI models, tools, or endpoints accessible via the Service.

"Output" means content generated or returned in response to Input.

"Prepaid Balance" means any prepaid credits, stored value, or balance associated with your Account that you purchase or otherwise receive (including Promotional Credits, if any) and that may be applied toward Fees.

Prepaid Balance:

• does not constitute legal tender, currency, or property;
• is not a bank account, escrow account, or stored-value account;
• is not transferable, assignable, sublicensable, or redeemable outside the Service;
• has no cash value and is not redeemable for cash, except where required by applicable law; and
• represents a limited, revocable, non-exclusive right to access and use the Service in accordance with these Terms and any applicable Provider Terms.

"Promotional Credits" means non-purchased credits, trial balances, or other free usage grants issued by Anuma AI for promotional, marketing, evaluation, or goodwill purposes. Promotional Credits:

• have no monetary value;
• are not refundable, transferable, or redeemable;
• may be subject to expiration, usage limits, or other restrictions; and
• may be revoked or forfeited at any time, including upon suspension or termination of an Account for any reason.

"Provider(s)" means third parties that develop, operate, host, or otherwise make Models available.

"Provider Terms" means the terms, policies, and usage restrictions imposed by Providers.

"Service" means the Anuma AI platform, including all Applications, APIs, Models, tools, infrastructure, profiles, memory and social-discovery features, maps, messaging, meetups, Digital Twins, and related services made available by Anuma AI.

"Social Content" means profile information, photographs, public or matchable memories, posts, galleries, messages, meetup information, location-sharing choices, reports, and other content or information submitted, displayed, or generated through the social features.

"Social Features" means People Nearby, profiles, discovery and compatibility recommendations, maps, direct messaging, meetups, Digital Twins, and related user-to-user features.

"Usage" means measured consumption of the Service (including API requests, token counts, compute units, or other metered units) as determined by Anuma AI's metering rules and reflected in your dashboard or billing records.

"User Content" means Input and Output together.

Anuma AI provides a routing and aggregation layer enabling Users to access certain Models operated by independent Providers, and separately hosts and operates the Social Features described below. The pass-through and routing characterization in this Section, including the statements that Anuma AI does not operate or control Provider systems or Models and does not control Provider handling of data, applies to the Model routing layer and to Input and Output transmitted through that layer. It does not apply to the Social Features or Social Content: Anuma AI hosts, stores, and operates the Social Features and Social Content as described in Sections 2.6–2.9 and Section 6, subject to User settings and the Privacy Policy. Providers are not our agents, and we do not operate or control Provider systems or any Model. Model availability, routing, and features may change over time, and we may add, remove, modify, rate-limit, throttle, re-route, or deprecate Models or features at any time. Your use of any Model may be subject to Provider Terms; Anuma AI will make available or link to the applicable Provider Terms and material usage restrictions for Models offered through the Service, and you are responsible for reviewing and complying with the Provider Terms and restrictions made available to you. When you submit Input through the Service, such Input is transmitted to one or more Providers for processing. Anuma AI does not control, supervise, audit, endorse, or assume responsibility for how Providers store, retain, use, disclose, secure, train on, monetize, or otherwise process Input or Output, including after processing is complete, all of which occurs outside Anuma AI's control and at your sole risk. Any such handling is governed by the applicable Provider Terms. Anuma AI provides infrastructure that routes or facilitates access to third-party Models but does not itself develop, train, host, or operate those Models. Whether Anuma AI or another party is a provider, developer, deployer, controller, processor, or other regulated role is determined under applicable law based on the law and the facts. Any Model behavior, Output, training data, or model capabilities are determined by the applicable Provider. Providers may apply their own content moderation, safety filters, refusals, enforcement actions, or usage restrictions ("Moderation Standards"). Such Moderation Standards may differ between Providers and may change without notice. Anuma AI does not control Provider Moderation Standards and is not responsible for any refusal, filtering, blocking, or modification of Input or Output resulting from Provider moderation.

2.1 No Agency; No Endorsement; No Reliance. Providers are independent third parties, and nothing in these Terms or the Service creates or shall be deemed to create any partnership, joint venture, agency, fiduciary, or other relationship between Anuma AI and any Provider. Anuma AI does not endorse, warrant, certify, recommend, or guarantee any Provider, Model, or Output, and routing, selection, or availability of any Model does not constitute approval or validation of suitability for any use case. No Provider has authority to make representations, warranties, or commitments on behalf of Anuma AI. You acknowledge and agree that any reliance on a particular Provider or Model is solely at your own risk. Any characterization of Providers as "processors" or "controllers" under applicable law shall not create joint controllership, agency, or shared liability with Anuma AI.

2.2 Messaging and Telecommunications Access. The Service may be accessed through certain third-party telecommunications or messaging platforms, including but not limited to SMS, MMS, iMessage, Telegram, or other Messaging Channels. By interacting with the Service through a Messaging Channel, you acknowledge and agree to the following:

Carrier and Messaging Fees. Your mobile carrier or messaging provider may charge standard messaging, data, or other fees for sending or receiving messages through Messaging Channels. You are solely responsible for all such fees and charges, including any applicable roaming or international messaging costs. Anuma AI does not control and is not responsible for any charges imposed by your mobile carrier or messaging provider.

Third-Party Messaging Platforms. Messaging Channels are operated by independent third parties, including telecommunications carriers and platform providers. Your use of such Messaging Channels is subject to the terms, conditions, and privacy policies of those third-party providers. Anuma AI does not control and is not responsible for the availability, security, reliability, or performance of such third-party services. Such providers operate independently and are subject to their own terms and policies.

User Responsibility. You represent and warrant that you have the authority to use the phone number, messaging account, or device used to access the Service. You agree not to use Messaging Channels in violation of any applicable telecommunications laws, messaging platform policies, or third-party rights.

Consent to Messaging. By initiating communication with the Service through a Messaging Channel, you consent to receive responses and communications from the Service through that same channel. Message frequency will vary depending on your interactions with the Service.

Opt-Out. You may opt out of receiving messages from the Service through a Messaging Channel at any time by replying "STOP" or following the opt-out instructions provided by the applicable Messaging Channel. Anuma AI will honor opt-out requests within a commercially reasonable time, subject to the technical capabilities of the applicable Messaging Channel.

Message Retention. Messages transmitted through Messaging Channels are subject to the default data handling practices described in Section 6.1. Anuma AI does not guarantee the deletion of message content retained by third-party Messaging Channel operators, and such retention is governed solely by the applicable third-party terms.

No Carrier Liability. Telecommunications carriers and messaging providers are not liable for delayed or undelivered messages.

Service Availability. Messaging Channels rely on third-party networks and platforms. Anuma AI does not guarantee that Messaging Channels will be available at all times and may modify, suspend, or discontinue support for any Messaging Channel at any time without notice.

2.3 No Emergency Services. The Service is not a telecommunications carrier or emergency service provider. The Service should not be used to contact emergency services such as 911 or any law enforcement, medical, or public safety authority. If you require emergency assistance, contact the appropriate emergency services immediately.

2.4 Automated System Disclosure. The Service provides access to automated artificial intelligence systems. Output is generated by Models operated by Providers and returned through the Service; the Service itself does not generate Output. Users acknowledge that they may be interacting with an automated system rather than a human operator.

2.5 Messaging Channel Limitations. The Service may have reduced functionality, modified consent flows, or limited feature availability when accessed through Messaging Channels due to technical constraints of those platforms, including character limits, lack of rich media support, and the absence of visual interface elements. Anuma AI does not guarantee that all Service features will be available through any Messaging Channel, and feature availability may vary by channel without notice.

2.6 Social Features; User Relationships. Social Features facilitate discovery and communication between users. Anuma AI does not endorse, employ, represent, verify, or conduct background checks on users unless expressly stated. Compatibility scores, rankings, profile summaries, nearby status, and recommendations are probabilistic, may be inaccurate, and are not assurances of identity, compatibility, safety, intent, qualifications, or availability. You are responsible for your interactions and for deciding what information to disclose.

2.7 Location and Maps. Location displays may be delayed, approximate, inaccurate, or capable of inference by others. Location sharing is off by default and requires the user's affirmative opt-in to enable. Do not use Social Features to track, surveil, stalk, or locate a person without authorization. You control device permissions and available in-product visibility settings, but no technical control eliminates all risk. Location features are not emergency, navigation, or personal-safety services.

2.8 Messaging, Meetups, and Offline Interactions. A first direct message may be delivered as a request and further communication may depend on the recipient's acceptance. Users may block and report others. Messages are encrypted in transit and at rest but are not end-to-end encrypted unless expressly identified as such. Anuma AI is not a party to user communications, meetups, transactions, or offline interactions and does not supervise them. Exercise independent judgment, meet in public where appropriate, tell a trusted person, arrange your own transportation, and contact local emergency services if you are in danger.

2.9 Memories, Matching, and Digital Twins. Where offered, memory visibility may be private, matchable, or public. Matchable and public memory visibility are off by default and require the user's affirmative opt-in to enable. Private memories are not used for social matching, public profiles, or Digital Twins. Matchable memories may be converted into numerical representations for compatibility scoring without displaying the memory text to other users; public memories may be displayed and used to explain matches. Generating compatibility scores, numerical representations of matchable memories, and Digital Twins is processing performed by or for Anuma AI and is not Provider routing. A Digital Twin may use only information eligible under the represented user's settings, and Digital Twin eligibility is off by default and requires the user's affirmative opt-in to enable. You may not present Digital Twin output as an authentic statement, consent, commitment, credential, or action of the represented person, or use it to deceive, harass, discriminate against, or make consequential decisions about that person.

You must be at least 13 years old to use the Service. The Social Features are available only to individuals who are at least 18 years old and have legal capacity to agree to these Terms. If you are under 18, you may not access or use the Social Features. We may require age assurance or identity verification and may suspend an Account if we reasonably believe the user is ineligible. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

To access certain features, you must create an Account and provide accurate, current information. You are responsible for maintaining the confidentiality of your credentials and for all activity under your Account, including the use of API keys. API keys must be kept confidential and not embedded in public repositories or client-side applications unless expressly permitted. You must promptly notify Anuma AI at support@anuma.ai of any suspected unauthorized use.

5.1 Prepaid Balance; No Bank Relationship. Certain features of the Service require payment of Fees. Anuma AI operates on a prepaid balance plus pay-as-you-go basis. You may add funds to your Account as a prepaid balance, stored value, or credits (collectively, the "Prepaid Balance"), and Fees for usage of the Service will be deducted from your Prepaid Balance as Usage accrues. Prepaid Balance is not legal tender, is not a bank account, is not redeemable for cash except where required by law, does not earn interest, and has no value outside the Service.

5.2 Pricing; Metering; Deductions. Fees are based on Usage and are calculated using the pricing and metering rules described on the Site, in documentation, in your dashboard, or at the time you initiate a request (including model-specific rates and token or unit measurement). You acknowledge that Usage may be measured and rounded in accordance with our metering rules, that Providers' measurement conventions may differ, and that network conditions and routing may affect the Provider selected and the ultimate cost of a request. You are responsible for all Fees and Usage associated with your Account, including Usage initiated through your API keys, whether or not authorized by you, except to the extent such Fees arise directly from Anuma AI's material breach of these Terms. You acknowledge that Usage measurement and Fees may be subject to reconciliation based on delayed Provider reporting, retries, streaming behavior, or routing changes, and that your dashboard may reflect provisional amounts that may be adjusted to reflect final Usage; Anuma AI will use commercially reasonable efforts to ensure adjustments are accurate, and you authorize Anuma AI to deduct any such adjustments from your Prepaid Balance.

5.3 Adding Funds; Payment Authorization; Chargebacks. When you add funds, you authorize Anuma AI and its payment processors to charge the payment method you provide for the amount you select, plus any applicable taxes and transaction fees. You agree to provide current, complete, and accurate billing information and to promptly update such information upon changes. If you initiate a chargeback or payment reversal without a good faith basis, or if a chargeback is granted, we may suspend or terminate your Account, disable API keys, require alternative payment methods, and recover any costs, fees, or losses we incur in connection with the dispute, to the extent permitted by law.

5.4 Refund Policy. Except where required by applicable law or expressly stated in writing by Anuma AI at the time of purchase, all purchases of prepaid balances, credits, or stored value used to access the Service (collectively, "Prepaid Balance") are final and non-refundable. Once a Prepaid Balance is applied to your Account, you acknowledge that you have received access to the Service and that your ability to consume usage-based Services begins immediately, and you therefore waive any right to a refund for unused amounts to the maximum extent permitted by law. Prepaid Balance is not legal tender, is not a bank account, does not accrue interest, and has no cash value outside the Service. Notwithstanding the foregoing, Anuma AI may, in its sole discretion, issue a refund or credit as a customer service gesture or to correct a demonstrable billing error, but any such action will not create any obligation to provide the same remedy in the future. Anuma AI is not responsible for, and will not provide refunds or credits for, usage charges resulting from your failure to secure your Account, misuse of API keys, activity authorized under your credentials, your misunderstanding of pricing, provider-side interruptions or output quality, or any fees imposed by third parties, including payment processors or blockchain networks. Where refunds are legally required, Anuma AI may satisfy its obligations through refund, account credit, or other method permitted by law, and may require reasonable verification of the basis for the request.

5.5 Low Balance; Negative Balance; Service Interruption. You are responsible for maintaining a sufficient Prepaid Balance to cover your Usage. If your Prepaid Balance is insufficient, the Service may reject requests, throttle usage, or restrict access until additional funds are added. In limited circumstances (including delayed reporting from Providers, reconciliation adjustments, or timing differences in usage accounting), your Account may temporarily reflect a negative balance. You agree to promptly pay any negative balance upon notice or upon your next top-up, and you authorize Anuma AI to deduct any negative balance from subsequent additions to your Prepaid Balance or to charge your payment method if you have enabled auto-recharge or other features that permit such charging. After notice of an unpaid amount or negative balance, Anuma AI may suspend access until the amount is paid. We reserve the right to suspend or terminate Accounts with unresolved negative balances.

5.6 Auto-Recharge. If we offer and you enable auto-recharge, you authorize Anuma AI to automatically charge your payment method when your Prepaid Balance falls below a threshold you select (or a default threshold disclosed at enrollment) and to add the resulting amount to your Prepaid Balance, subject to any limits disclosed at enrollment. You may disable auto-recharge through your dashboard, but you remain responsible for Fees incurred before auto-recharge is disabled.

5.7 Promotional Credits; Discounts. Promotional Credits have no cash value, are not transferable, may expire, and may be revoked if we determine they were obtained or used improperly or in violation of these Terms.

5.8 Taxes. Fees are exclusive of taxes. You are responsible for all applicable taxes, levies, duties, or similar assessments, except taxes based on Anuma AI's net income.

5.9 Changes to Fees and Billing Practices. We may change Fees, introduce new charges, modify metering methodologies, or update billing practices. We will provide notice of material changes through reasonable means, and your continued use after changes take effect constitutes acceptance.

5.10 Cryptocurrency / Blockchain Payments (If Supported). If we permit funding via cryptocurrency or blockchain transfers, you acknowledge transactions may be irreversible and network fees are outside our control. You represent and warrant you are not a prohibited person and the source of funds is lawful. Except where required by law, crypto-funded additions to Prepaid Balance are final and non-refundable once credited, and may be non-refundable even if not credited due to user error.

5.11 Consumer Subscriptions. Anuma AI may offer subscription plans for Consumer App users that include recurring access and usage-based credit stipends. Such credits are Promotional Credits unless expressly stated otherwise, are subject to expiration, are non-transferable, and have no cash value. Subscription fees are billed in advance and are non-refundable except as required by law. Consumer subscription plans may differ from developer or platform pricing models.

You may submit Input and receive Output through the Service; Input and Output together constitute User Content. You retain rights you may have in Input. Output ownership and permitted uses may vary by Model and Provider Terms. Providers may process, log, retain, or use Inputs/Outputs pursuant to Provider Terms; Anuma AI does not control Providers' practices and does not warrant Provider behavior. Anuma AI's Privacy Policy does not apply to Providers. Providers are independent third parties that may act as controllers, processors, or independent service providers under their own terms and policies. Anuma AI does not assume and expressly disclaims responsibility or liability for Provider compliance with privacy, data protection, security, consumer protection, or artificial intelligence laws. You retain rights you may have in Social Content. You grant Anuma AI a worldwide, non-exclusive, royalty-free, sublicensable license to transmit, disclose, and sublicense Input to Providers as necessary to route requests through the Service. You grant Anuma AI a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify solely for formatting or technical operation, distribute, display, communicate, and otherwise use Social Content as necessary to operate, secure, moderate, promote within the Service, and improve the Social Features according to your settings and the Privacy Policy. This license ends when the Social Content is deleted, except to the extent it has been shared with others, incorporated into non-identifying analytics, or retained for legal, safety, backup, or integrity purposes.

You are solely responsible for determining whether your Inputs, Outputs, Applications, and use of the Service comply with all applicable laws, regulations, and industry standards, including data protection, privacy, artificial intelligence, consumer protection, and sector-specific requirements. Anuma AI does not provide legal, regulatory, or compliance advice and makes no representation regarding the legality or compliance of any use case, Input, or Output.

Anuma AI does not represent or warrant that any Output is protectable by intellectual property rights, that you will obtain exclusive rights in any Output, or that Output will not be similar or identical to content generated for other users or by other systems.

6.1. Default Data Handling. Anuma AI processes User Content and related technical data as necessary to provide, secure, maintain, and bill for the Service. In the ordinary course, this includes transmitting Inputs to Providers, receiving Outputs, and maintaining limited operational telemetry such as timestamps, IP addresses, device information, token counts, routing selections, error diagnostics, fraud and abuse signals, and billing identifiers. Input is transmitted to third-party Providers, which may log or retain it under their own Provider Terms and privacy policies. You acknowledge and agree that once Input is transmitted to a Provider, Anuma AI has no control over, and disclaims responsibility for, the Provider's data handling, security practices, retention periods, or secondary uses. Unless you affirmatively enable a feature that clearly indicates it stores prompt or conversation content, Anuma AI's default approach is to avoid retaining raw Input and Output longer than reasonably necessary for transient processing, troubleshooting, abuse prevention, and legal compliance. By default, Anuma AI does not use raw Input or Output to train Anuma AI's own models, including any proprietary models used for social matching or recommendations; however, Anuma AI may process Input and Output in aggregated, anonymized, de-identified, or transient forms for debugging, security, abuse prevention, analytics, capacity planning, and Service improvement purposes to the extent permitted by law, and Providers may process Input or Output pursuant to Provider Terms.

6.2. Opt-In Prompt/Chat Logging License. If you affirmatively opt in to prompt logging, chat logging, or similar content retention features, you grant Anuma AI a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid license (with the right to sublicense) to host, store, transfer, display, perform, reproduce, modify (for formatting or operational purposes), adapt, translate, create derivative works of, and distribute your User Content, in whole or in part, for purposes of providing, securing, operating, analyzing, and improving the Service and Anuma AI's business operations. This license survives termination of the Account and applies regardless of whether such User Content contains personal information, provided processing is consistent with applicable law.

6.3. Input Representations and Warranties. You represent and warrant that you have all rights, licenses, consents, permissions, power, and authority necessary to submit Inputs to the Service and to grant the rights and licenses described in these Terms, and that your submission of Inputs and use of any resulting Outputs will not infringe, misappropriate, or otherwise violate any intellectual property right, privacy right, publicity right, contractual restriction, confidentiality obligation, or other right of any third party. You further represent and warrant that your Inputs are truthful and accurate to the extent they purport to state facts, that you will not submit Inputs that are unlawful or that you do not have a lawful right to possess or transmit, and that you will not use the Service in a manner that causes Anuma AI to violate any applicable law, regulation, or third-party obligation, including Provider Terms. You acknowledge that, when you submit Inputs, we may transmit them to Providers, potentially across jurisdictions, and you represent and warrant that you have obtained all necessary notices, permissions, and consents for such transmission and processing. You acknowledge that Anuma AI does not determine the purposes or means of processing personal information embedded in Inputs or Outputs submitted at your direction and does not assume controller obligations with respect thereto. This disclaimer is limited to personal information embedded in Input and Output and does not apply to Social Content or Anuma AI's processing of Social Content, for which Anuma AI determines purposes and means and undertakes obligations required by applicable law.

6.4. Location of Originating Requests. We may attempt to provide Providers the country or region associated with an originating request, but location inference may be inaccurate. You acknowledge that inaccurate location reporting may affect Model availability and you agree Anuma AI is not responsible for incorrect location reporting.

6.5 Prohibited Reliance; No Professional or Safety-Critical Use. THE SERVICE AND ALL OUTPUT ARE PROVIDED FOR GENERAL INFORMATIONAL AND EXPERIMENTAL PURPOSES ONLY. YOU ACKNOWLEDGE AND AGREE THAT OUTPUT MAY BE INACCURATE, INCOMPLETE, MISLEADING, OR UNSAFE, AND THAT YOU WILL NOT RELY ON OUTPUT AS A SUBSTITUTE FOR PROFESSIONAL JUDGMENT OR INDEPENDENT VERIFICATION.

ANUMA AI DISCLAIMS ALL LIABILITY ARISING FROM ANY PROHIBITED OR HIGH-RISK USE, AND YOU ASSUME ALL RISK ASSOCIATED WITH ANY USE OF OUTPUT.

YOU ACKNOWLEDGE AND AGREE THAT ANUMA AI HAS NO DUTY TO WARN, CORRECT, MONITOR, OR INTERVENE WITH RESPECT TO ANY OUTPUT, REGARDLESS OF FORESEEABILITY.

OUTPUT RETURNED THROUGH THE SERVICE IS GENERATED BY MODELS OPERATED BY PROVIDERS AND MAY CONTAIN INACCURACIES, ERRORS, OR INCOMPLETE INFORMATION. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND VERIFYING ANY OUTPUT BEFORE RELYING ON IT FOR ANY PURPOSE.

You may use the Service only in compliance with these Terms, applicable law, applicable Provider Terms, and Provider Moderation Standards made available to you, and you may not use (or attempt to use) the Service in any manner that is unlawful, harmful, deceptive, abusive, or that interferes with the operation of the Service or any Provider. Core Provider prohibitions include using the Service or any Model to facilitate unlawful, harmful, abusive, deceptive, fraudulent, or unauthorized activity; generate malicious code; facilitate phishing, credential theft, exploitation, or unauthorized access; or evade Provider safety safeguards or enforcement restrictions. Without limiting the foregoing, you may not access the Service through means other than the documented interfaces we provide, may not scrape, crawl, harvest, or index any portion of the Site or Service, and may not bypass or circumvent rate limits, access controls, security measures, or restrictions intended to prevent abuse, fraud, or unauthorized access. You may not reverse engineer, decompile, or attempt to discover underlying source code or non-public techniques of the Service except to the limited extent such restrictions are prohibited by law. You also may not use the Service to develop, generate, or distribute malicious code, to facilitate phishing, credential theft, exploitation, or unauthorized access to systems, to impersonate others or misrepresent affiliation, to evade enforcement actions or restrictions (including by creating multiple Accounts), or to resell, sublicense, or otherwise provide the Service to third parties except as expressly authorized by Anuma AI in writing. Anuma AI may investigate suspected violations, may cooperate with law enforcement or Providers, and may suspend or terminate access immediately if we reasonably believe your conduct violates these Terms, creates risk for Anuma AI, Providers, or others, or jeopardizes the integrity, security, or availability of the Service. Your use of the Service must comply with applicable Provider Moderation Standards and other restrictions made available to you, even where they are more restrictive than Anuma AI's own policies. You are not bound by Provider restrictions that have not been made available to you.

7.1 Benchmarking and Competitive Use Restrictions. Except with Anuma AI's prior written consent, you may not perform, disclose, or publish benchmarking, load testing, performance analysis, comparative evaluation, or competitive analysis of the Service or any Model accessed through the Service, including token efficiency, to the extent it discloses or exposes non-public routing logic, system prompts, or confidential information of Anuma AI, a Provider, or another party. You may publish latency, throughput, cost comparisons, and other performance results that do not disclose or expose such protected information. You may not use the Service or any Model accessed through the Service to develop or improve a competing product or service. Any unauthorized use or disclosure in violation of this Section constitutes a material breach of these Terms.

7.2 Prompt Manipulation; Model Interference. You may not attempt to manipulate, interfere with, or bypass the intended operation, safety mechanisms, routing logic, or usage restrictions of the Service or any Model. This includes attempting to exploit prompt injection, jailbreak techniques, adversarial inputs, automated scripts, or other methods designed to circumvent safeguards, extract system prompts, reverse engineer model behavior, or obtain restricted capabilities. You may not intentionally submit Inputs designed to cause the Service or any Model to produce unlawful, harmful, deceptive, or policy-violating Output. Anuma AI may monitor, filter, rate-limit, or block Inputs that appear designed to exploit vulnerabilities, degrade Service performance, or bypass safeguards, and may suspend or terminate Accounts engaged in such activity.

You may not use automated scripts, bots, or other programmatic methods to probe, stress-test, or systematically interact with the Service or any Model outside of normal API usage patterns as documented by Anuma AI, regardless of whether such activity involves adversarial inputs.

7.3 Responsible Disclosure. If you discover a security vulnerability or unintended capability in the Service or any Model, you agree to report it to security@anuma.ai before publicly disclosing or exploiting it. Anuma AI will not pursue claims against a User for good-faith vulnerability reporting that complies with this Section and does not involve exploiting the vulnerability, accessing data, disrupting the Service, or publicly disclosing the vulnerability before Anuma AI has had a reasonable opportunity to remediate.

7.4 Social and Safety Rules. You may not: impersonate another person or misrepresent age, identity, affiliation, location, or intent; share another person's private information or precise location without authorization; stalk, surveil, threaten, exploit, extort, harass, bully, or facilitate violence; send spam or repeated unwanted messages; solicit or distribute sexual content involving minors; exploit or traffic any person; use the Service for prostitution or other unlawful commercial sexual activity; discriminate unlawfully; create or use a Digital Twin without the represented user's authorization or outside that user's settings; organize unlawful or dangerous meetups; evade blocks, reports, age gates, safety controls, or account enforcement; scrape profiles, messages, maps, or location data; or use Social Features to make decisions about employment, housing, credit, education, insurance, health care, or other legally significant opportunities.

We may use automated systems and human review to detect or investigate violations. We may remove or restrict content, reduce visibility, preserve evidence, warn users, disable messaging or location features, suspend or terminate Accounts, and report conduct to authorities where permitted or required. We do not undertake a duty to monitor every user, message, meetup, or interaction.

The Service is provided on an "as available" basis. Anuma AI does not guarantee any minimum uptime, availability, latency, throughput, or error rate for the Service or any Model. Temporary interruptions, maintenance, outages, or degradation may occur, including due to Provider failures, network conditions, or force majeure events. We may change, suspend, limit, or discontinue any Social Feature, geographic launch area, recommendation method, visibility setting, message allowance, meetup tool, or Digital Twin capability at any time. Profiles, matches, location displays, messages, and meetups may be unavailable, incomplete, delayed, or removed.

8.1 Accessibility; Beta and Preview Features. Anuma AI aims to support reasonable accessibility of the Service but does not warrant that the Service will conform to any particular accessibility standard unless expressly agreed in writing. Features identified as beta, preview, alpha, experimental, or similar are provided without warranties or support commitments and may be modified, suspended, or discontinued at any time.

You may stop using the Service at any time, but you remain responsible for Fees incurred prior to termination. We may suspend or terminate your Account immediately if we reasonably believe you violated these Terms, your use poses security, legal, or reputational risk, or we are required by law. Upon termination or suspension, Anuma AI may (where legally permitted) freeze, withhold, or apply any remaining Prepaid Balance toward outstanding Fees, chargebacks, reversals, fraud investigation costs, or other amounts owed under these Terms, and any remaining Promotional Credits will be forfeited. Suspension or termination may occur without prior notice where Anuma AI determines, in its sole discretion, that continued access poses legal, regulatory, security, reputational, or operational risk. We may also suspend or terminate access based on user reports, safety concerns, suspected ineligibility, location misuse, deceptive profile activity, or conduct that creates risk to another person or the community. We may preserve relevant Account information and User Content as permitted by law for safety, legal, fraud-prevention, and enforcement purposes.

The Service (excluding User Content) is owned by Anuma AI and its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service. If you provide feedback or suggestions, you grant Anuma AI a perpetual, irrevocable, royalty-free license to use it without restriction. Anuma AI has no obligation to maintain the confidentiality of feedback or to provide compensation for it.

10.1 DMCA / Copyright Infringement Notice and Takedown. Anuma AI respects intellectual property rights and may remove or disable access to material alleged to infringe copyright. A copyright owner or authorized agent may submit a notice to Anuma AI's designated DMCA agent:

The notice must identify the copyrighted work claimed to have been infringed, identify the allegedly infringing material and its location on the Service, provide contact information, include a good-faith statement that the use is not authorized, include a statement under penalty of perjury that the information is accurate and the sender is authorized to act, and include the sender's physical or electronic signature. A user may submit a counter-notification containing the information required by the DMCA, including identification of the removed material, its former location, a good-faith statement that removal was due to mistake or misidentification, the user's contact information, consent to the jurisdiction of the applicable federal district court, and the user's signature. Anuma AI may terminate Accounts of repeat infringers in appropriate circumstances.

10.2 Confidentiality. Each party receiving non-public information from the other party will use Confidential Information only to perform or receive the Service and will protect it using reasonable care. The receiving party may disclose Confidential Information to its employees, affiliates, contractors, professional advisers, and, for Anuma AI, Providers involved in providing the Service, who have a need to know and are bound by confidentiality obligations. These obligations do not apply to information that is or becomes public without breach, was already lawfully known, is independently developed without use of the information, or is lawfully received from a third party without a duty of confidentiality. The receiving party may disclose information when required by law after providing notice where legally permitted. Upon request, the receiving party will return or delete Confidential Information, subject to legal, security, backup, and ordinary-recordkeeping requirements.

10.3 Data Security. Anuma AI will maintain commercially reasonable administrative, technical, and physical safeguards appropriate to the nature of the data processed through the Service and reasonably designed to protect it against unauthorized access, use, alteration, or disclosure. No security measure can eliminate all risk, and Anuma AI does not warrant that the Service will be uninterrupted or immune from unauthorized activity. You are responsible for securing your credentials, API keys, devices, and systems used to access the Service and for promptly reporting suspected compromise.

THE SERVICE, MODELS, AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANUMA AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. OUTPUT MAY BE INACCURATE, INCOMPLETE, MISLEADING, OR UNSAFE, AND YOU ARE SOLELY RESPONSIBLE FOR EVALUATING OUTPUT AND DETERMINING ITS SUITABILITY. ANUMA AI MAKES NO REPRESENTATION OR WARRANTY THAT ANY OUTPUT IS ACCURATE, COMPLETE, CURRENT, NON-INFRINGING, UNIQUE, ORIGINAL, LEGALLY COMPLIANT, OR SUITABLE FOR ANY PARTICULAR PURPOSE OR DOWNSTREAM APPLICATION. WITHOUT LIMITING THE FOREGOING, ANUMA AI DISCLAIMS ALL WARRANTIES RELATING TO DATA PROTECTION, PRIVACY COMPLIANCE, REGULATORY STATUS, OR FITNESS FOR ANY PARTICULAR JURISDICTION OR USE CASE. WITHOUT LIMITING THE FOREGOING, ANUMA AI DOES NOT WARRANT THE IDENTITY, BACKGROUND, CONDUCT, COMPATIBILITY, LOCATION, SAFETY, OR INTENTIONS OF ANY USER; THE ACCURACY OR AVAILABILITY OF ANY PROFILE, MATCH, DIGITAL TWIN, MAP, MESSAGE, OR MEETUP; OR THAT SOCIAL FEATURES WILL PREVENT HARM, UNWANTED CONTACT, OR MISUSE.

To the maximum extent permitted by applicable law, in no event will Anuma AI or its affiliates, officers, directors, employees, agents, contractors, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, business opportunities, goodwill, interruption, or loss, corruption, or unavailability of data, in each case arising out of or relating to these Terms, the Service, any Model, any Provider, or any Output, whether based in contract, tort (including negligence), strict liability, or any other legal theory, even if Anuma AI has been advised of the possibility of such damages. To the maximum extent permitted by applicable law, Anuma AI's total cumulative liability for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) US $100 or (b) the amount of Fees actually paid by you to Anuma AI and applied to Service usage during the three (3) months immediately preceding the event giving rise to the claim. You acknowledge that Providers are independent third parties and that Anuma AI is not liable for Provider acts or omissions, Model unavailability, Provider policy enforcement, or Output quality or accuracy, and you further acknowledge that the fees charged reflect the allocation of risk and the limitations of liability set forth in these Terms. For clarity, incidental loss of Prepaid Balance, inability to consume Prepaid Balance, or loss of expected value from unused Prepaid Balance shall be treated as consequential damages to the maximum extent permitted by law. Without limiting the foregoing, Anuma AI shall have no liability for any claims, damages, or losses arising from (a) reliance on Output; (b) use of the Service in prohibited or high-risk contexts; (c) Provider acts or omissions, including data handling, moderation, or enforcement actions; or (d) regulatory enforcement, compliance failures, or legal obligations applicable to your Inputs, Outputs, or Applications. To the maximum extent permitted by law, Anuma AI shall have no liability arising out of or relating to the collection, processing, disclosure, or use of personal information embedded in User Content or processed by Providers at your direction. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANUMA AI IS NOT LIABLE FOR THE ACTS OR OMISSIONS OF USERS OR THIRD PARTIES OR FOR ANY USER-TO-USER COMMUNICATION, MEETUP, OFFLINE INTERACTION, LOCATION DISCLOSURE OR INFERENCE, DIGITAL-TWIN OUTPUT, OR RELIANCE ON A MATCH OR PROFILE. Nothing in this Section excludes or limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence, willful misconduct, fraud, or death or personal injury. The limitations in this Section do not apply to liability arising from Anuma AI's own breach of its confidentiality or information-security obligations under these Terms; provided that such liability shall not exceed US $100,000.

You agree to defend, indemnify, and hold harmless Anuma AI, its affiliates, officers, directors, employees, agents, contractors, and licensors from and against any and all claims, demands, actions, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

You may not use the Service if you are subject to U.S. or other applicable sanctions or export restrictions. You agree to comply with applicable export, re-export, sanctions, and anti-boycott laws.

If the Service integrates with or references blockchain networks, digital assets, smart contracts, or decentralized protocols, you acknowledge inherent risks including congestion, latency, forks, reorgs, validator failures, exploits, and protocol changes. Unless expressly stated in writing, Anuma AI does not custody digital assets on your behalf and does not act as your broker, intermediary, agent, or fiduciary. You are solely responsible for safeguarding wallet keys and credentials, and blockchain transactions may be irreversible. Nothing in the Service constitutes investment, financial, legal, or tax advice, and you are responsible for compliance and tax reporting obligations. Such measures may apply retroactively to existing Accounts and configurations where permitted by law.

15.1 Regulatory Change; Compliance Adaptation. You acknowledge that laws, regulations, and Provider requirements applicable to artificial intelligence, data processing, and cross-border data transfers are evolving. Anuma AI may implement additional restrictions, logging, monitoring, geofencing, disclosures, suspensions, or feature modifications as reasonably necessary to comply with applicable law, regulation, legal process, or Provider obligations, without liability to you. Such measures may apply retroactively to existing Accounts and configurations where permitted by law. Continued use of the Service following such changes constitutes acceptance.

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (e.g., via the Site or in-product notice). Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where prohibited by law.

18.1 Informal Resolution Required First. You and Anuma AI agree that most disputes can be resolved informally and in good faith. Before initiating arbitration or any legal proceeding, you must send a written notice describing the dispute and your requested relief to legal@anuma.ai ("Notice of Dispute"). The Notice of Dispute must include your name, the email address associated with your Account (if any), a description of the nature and basis of the claim, and the specific relief sought. If Anuma AI has a dispute with you, we will send our Notice of Dispute to the email address associated with your Account. The parties will attempt in good faith to resolve the dispute for at least 30 days after a Notice of Dispute is received (the "Informal Resolution Period"). You may not commence arbitration until the Informal Resolution Period has ended, and any limitations period will be tolled during the Informal Resolution Period.

18.2 Agreement to Arbitrate; Federal Arbitration Act. Except for the Excluded Disputes described in Section 18.3, you and Anuma AI agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, any transaction between the parties, or the relationship between the parties, whether in contract, tort, statute, fraud, misrepresentation, or any other legal theory (each, a "Dispute"), will be resolved by final and binding arbitration. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) ("FAA"), and the arbitrator (not a court) will have exclusive authority to resolve any Dispute, including the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court of competent jurisdiction may determine the enforceability of the class action waiver in Section 18.5.

18.3 Excluded Disputes. Notwithstanding Section 18.2, either party may (a) bring an individual claim in small claims court if the claim qualifies and remains in small claims court, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of that party's intellectual property rights or Confidential Information, or to stop unauthorized access to or abuse of the Service. The parties acknowledge that a breach of the intellectual property, confidentiality, or prohibited-conduct provisions may cause irreparable harm for which monetary damages are inadequate. These Excluded Disputes do not waive the parties' obligation to arbitrate all other Disputes.

18.4 Arbitration Rules; Administrator; Seat; Hearing Location. The arbitration will be administered by the American Arbitration Association ("AAA") and conducted under the AAA rules applicable to the nature of the Dispute, including (where applicable) the AAA's Consumer Arbitration Rules or Commercial Arbitration Rules, as modified by these Terms. The "seat" of arbitration (i.e., the legal place of arbitration) will be San Francisco, California, and any in-person hearing will take place in San Francisco, California, unless the parties agree otherwise or the arbitrator determines that a different location or a remote hearing is appropriate to ensure fairness and efficiency. The arbitrator must apply applicable law (including applicable statutes of limitation) and may award any relief that a court could award on an individual basis, except as limited by these Terms.

18.5 Class Action Waiver; Representative Proceedings Waiver. YOU AND ANUMA AI AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, may not preside over any form of representative proceeding, and may not award relief to anyone other than the individual party seeking relief. If a court or arbitrator determines that this waiver is invalid or unenforceable with respect to a particular claim or request for relief, the parties agree that such claim or request for relief shall proceed in court only to the extent required, and all remaining claims shall remain subject to arbitration.

18.6 Jury Trial Waiver. IF FOR ANY REASON A DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND ANUMA AI WAIVE ANY RIGHT TO A JURY TRIAL TO THE MAXIMUM EXTENT PERMITTED BY LAW.

18.7 Filing, Fees, and Costs. The payment of arbitration filing fees and arbitrator compensation will be governed by the AAA rules, except as modified by these Terms or required by applicable law. Anuma AI will not seek to recover its attorneys' fees or costs from you in arbitration unless the arbitrator determines that your claim is frivolous or brought for an improper purpose or unless a statute or contract entitles the prevailing party to attorneys' fees. Each party will bear its own attorneys' fees and costs except as otherwise awarded by the arbitrator under applicable law.

18.8 Arbitration Process; Evidence; Confidentiality. The arbitration will be conducted in English. The arbitrator may allow discovery that is reasonably necessary, proportionate to the needs of the case, and consistent with a streamlined arbitration proceeding. The arbitrator may issue protective orders to safeguard confidential information. Unless prohibited by law, the arbitration, including any award, will be treated as confidential by the parties, except as necessary to prepare for or conduct the arbitration, to enforce the award, or as otherwise required by law or court order.

18.9 Time Limits. You and Anuma AI agree that any Dispute must be brought within the time period required by applicable law. To the extent permitted by law, any Dispute not brought within one (1) year after the cause of action accrues is permanently barred; however, this contractual limitation does not apply where prohibited by applicable law.

18.10 Mass Arbitration / Batch Proceedings (Efficiency Clause). If 25 or more claimants (including you) initiate Notices of Dispute or arbitrations raising substantially similar claims and represented by the same or coordinated counsel (a "Mass Filing"), you and Anuma AI agree to cooperate in good faith to implement an efficient, cost-effective process. The parties agree that the AAA may administer the claims in batches, and that a limited number of bellwether arbitrations may proceed first to facilitate settlement discussions and to inform the resolution of the remaining matters. Any applicable limitations periods will be tolled for claimants in the Mass Filing from the date their Notice of Dispute is received through the conclusion of the batching/bellwether process. The parties further agree that the arbitrator(s) and the AAA may adopt procedures consistent with due process to manage Mass Filings, including staying later-filed cases while initial cases proceed.

18.11 Severability of Arbitration Provisions. If any portion of this Section 18 is found to be invalid or unenforceable, that portion will be severed and the remainder will be enforced to the maximum extent permitted by law; provided, however, that if the class action waiver in Section 18.5 is found to be invalid or unenforceable and that determination would permit class arbitration or a class or representative proceeding, then this entire Section 18 (other than Section 18.3 permitting certain court actions) will be null and void to the extent required, and the Dispute must be resolved in court.

19.1 Entire Agreement; Order of Precedence. These Terms, together with the Privacy Policy and any additional terms, policies, or order forms you accept for specific features (collectively, the "Agreement"), constitute the entire agreement between you and Anuma AI regarding the Service and supersede all prior or contemporaneous agreements, proposals, or communications, whether oral or written. In the event of a conflict, the following order of precedence will apply: (a) a signed written agreement between you and Anuma AI that expressly supersedes these Terms; (b) any applicable supplemental terms expressly governing a specific feature; and (c) these Terms, subject to the Privacy Policy.

19.2 Assignment. You may not assign, delegate, or transfer these Terms, your Account, or any rights or obligations hereunder, by operation of law or otherwise, without Anuma AI's prior written consent, and any attempted assignment without consent is void. Anuma AI may freely assign or transfer this Agreement, in whole or in part, including to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without notice to you. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

19.3 Notices. Notices to Anuma AI must be sent to legal@anuma.ai and may also be mailed to Meta Protocol Inc., 548 Market St #13700, San Francisco, CA 94104. We may provide notices to you via the email address associated with your Account, via the Service interface, or by posting notices on the Site. You are responsible for keeping your email address current. Notices will be deemed received when sent (for email), when posted (for in-product notices), or when delivered (for mail) as applicable.

19.4 Force Majeure. Anuma AI will not be liable for any delay or failure to perform due to causes beyond its reasonable control, including natural disasters, acts of government, war, terrorism, labor disputes, failures of internet service providers or hosting providers, power outages, denial-of-service attacks, blockchain network disruptions, Provider outages, or other events of force majeure. Performance will be excused for the duration of the force majeure event.

19.5 Independent Contractors. You and Anuma AI are independent contractors. Nothing in this Agreement creates a partnership, joint venture, employment, fiduciary, or agency relationship between the parties. You do not have authority to bind Anuma AI in any manner.

19.6 Severability. If any provision of this Agreement is held unlawful, void, or unenforceable, that provision will be severed and enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

19.7 No Waiver. The failure by Anuma AI to enforce any right or provision of this Agreement will not constitute a waiver of future enforcement of that right or provision. Any waiver must be in writing and signed by the waiving party.

19.8 Survival. The following provisions will survive termination or expiration of this Agreement: Sections 2, 5 (including all payment obligations and negative balances), 6, 6.1, 6.2, 6.3, 6.5, 10, 11, 12, 13, 15, 18, and 19, and any other provisions that by their nature are intended to survive.

19.9 Compliance with Laws; Interpretation. You agree to comply with all applicable laws and regulations in connection with your use of the Service. Headings are for convenience only and do not affect interpretation. The word "including" means "including without limitation." If these Terms are translated, the English version controls to the extent permitted by law.

19.10 Relationship to Provider Terms. Providers are third parties and their terms may apply to your use of specific Models. Anuma AI will make available or link to the applicable Provider Terms and material usage restrictions for Models offered through the Service. Nothing in this Agreement limits Providers' rights to enforce their terms against you. To the extent that any Provider term requires Anuma AI to take certain actions (e.g., geofencing, suspension, content restriction), you authorize Anuma AI to implement such actions to the extent reasonably necessary.

19.11 Contact. For support inquiries, contact support@anuma.ai. For legal notices, contact legal@anuma.ai.